Dear Valued GeoTree Solutions Customer,

As you are probably aware, GeoTree Solutions, part of Critica Infrastructure, was acquired by Henkel on November 1, 2023. As a key milestone of the ongoing integration into Henkel, Critica Infrastructure will transition from the current ERP system to Henkel’s SAP ERP system.

Please read the vital information contained in this communication regarding our conversion to SAP, how the change will affect you, and specific actions you need to take on your end to ensure a smooth transition to the new system.

This communication is divided into 6 primary sections:

  • Section A: Summary of Required Customer Actions (more details in subsequent sections)
  • Section B: Legal Entity Changes, New Bank Information & Vendor Set Up
  • Section C:  Ordering Information
  • Section D: Sales Tax for North America
  • Section E: Example SAP Documents
  • Section F: Closing

Section A: Summary of Required Customer Actions

❑ Setup Henkel as a vendor in preparation for the SAP Go Live. Henkel Corporation will be the new legal entity provider for GeoTree Solutions products.

❑ Set up new Henkel banking information for payment to Henkel Corporation to ensure all payments are correctly addressed to the correct Henkel bank account.

Prepare for GeoTree Solutions' SAP Launch 

Section B: Legal Entity and New Banking  Information Documents

Section E: Example SAP documents

Section B: Legal Entity Changes, New Bank Information & Vendor Setup

As part of the integration and SAP transition, please note:

  • GeoTree Solutions will operate under a new Henkel legal entity and new Henkel bank account effective January 1, 2025 as outlined in the table below.
  • After the SAP Go Live, your orders need to be placed with Henkel Corporation. Please ensure Henkel is set up in your purchasing system. In the grey box you will find the W9. Should you need further documentation or have questions, please contact a GeoTree Solutions account representative.

Section C: Ordering Information

Frozen Period: Critica Infrastructure’s ERP system will be frozen from December 27, 2024 until January 2, 2025 during transition to Henkel’s ERP system. During this period, we will not be able to process your orders. We would kindly ask that you plan ahead and submit your orders by December 16, 2024 for material you may need though early January 2025. Your current GeoTree Solutions sales representative can work with you during this transition period.

Insurance: Please contact your GeoTree Solutions account representative or GeoTree customer service if you need Henkel’s Certificate of Insurance (COI).

Section D: Sales Tax for North America

For customers in North America, according to sales and use tax law, we are required to charge tax on the sale of products and services unless we have the appropriate sales tax exemption certificate on file. We will continue to require this for each order placed.

Section E: Example SAP Documents

Below you will find sample GeoTree Solutions order documentation, which are provided from SAP.

Section F: Closing

Your GeoTree Solutions account representative remains the same and at your disposal to answer your questions. You may also reach out to GeoTree Customer Service or +1 855 655 6750.

We appreciate your continued support and thank you for implementing these changes to ensure a smooth transition. We look forward to continuing to support the growth of your business.

Yours sincerely,

John M. Hepfinger

Director Sales – Head of GeoTree, Henkel Corporation